Whether you have questions concerning mechanics, software or operation of your robot system, our hotline is there for you with our competent and experienced staff ready to handle all your concerns.

+43 7613 8300-150

Mon - Fri: 7 am - 5 pm

Email: service@promot.at

ProREMOTE remote maintenance packages

Together with you, we look for solutions by phone, e-mail or remote service. If required, we will also support you on site with troubleshooting on the machine. Simply select the remote service package that suits you best and benefit from the know-how of our competent and experienced staff.

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Spare parts

For smooth production like on the first day, you should rely on original spare parts. We are happy to support you from ordering to the installation of your spare parts with competent and experienced technicians. Advantages of using PROMOT original spare parts are competent order processing, best access and fast delivery.

Order spare part: ersatzteile@promot.at

Service contracts

With service contracts we guarantee you optimal support for PROMOT services. In addition to better planning of the services to be carried out, a service contract makes a major contribution to the best OEE. Thanks to the modular structure of our service contracts, we can put together the perfect package with an optimal price/performance factor just for you.

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Conversions and Retrofitting

True to the motto „There is nothing that cannot be improved”, we welcome the opportunity to support you with any kind of conversion. So, stay up to date! Let us optimize your plants for you and help boost your productivity and flexibility.

Typical conversion work:
Setting up new parts, integrating new machines, and process optimization of any kind.