From 960 € plus VAT.
per year/plant
- Remote intervention in PLC/NC control by experienced programmers
- Easy communication via ProREMOTE hardware*
- Rapid feedback within 4 h by a PROMOT programmer in the time available
- Hotline & remote maintenance service availability:
Mon–Fri: 07:00–17:00
From 1.590 € plus VAT.
per year/plant
- Remote intervention in PLC/NC control by experienced programmers
- Easy communication via ProREMOTE hardware*
- Rapid feedback within 2 h from a PROMOT programmer in the time available
- On-site response time: within 96 h (DE, AT)
- Hotline & remote maintenance service availability: Mon–Fri: 06:00–22:00 and Sat: 06:00–14:00
Custom
- 24/7 remote intervention in PLC/NC control by experienced programmers
- Easy communication via ProREMOTE hardware*
- Rapid feedback within 2 h from a PROMOT programmer
- On-site response time: within 24 h (DE, AT)
- Hotline & remote maintenance service availability: Mon–Sun: 00:00–24:00
OPTIONAL PACKAGE
From 960 € plus VAT.
per year/plant
- Software High Level Language Expert
- Hotline & remote maintenance service availability: Mon–Thu: 07:00–17:00 and Fri: 07:00–12:00
- Rapid feedback within 4 h by a PROMOT programmer in the time available
The ProREMOTE remote maintenance modules are only available in combination with a ProREMOTE remote maintenance service package. Limited remote maintenance access may occur with customer-owned hardware solutions. (Excluded is the express rent hardware case).
The solution is end-to-end safety certified according to the IEC 62443 standard.
With remote maintenance support from PROMOT, you are always on the safe side. Our experienced technicians and programmers support you with fault diagnosis and troubleshooting and thus ensure maximum availability of your system. A fast response time is important to us so that you are fully operational again as quickly as possible.
980 € plus VAT.
per plant
- Software solution*
- On Beckhoff CX or on Beckhoff IPC
- Hosted private server
- Remote access client licenses
2.490 € plus VAT.
per plant
- Additional hardware installed in the control cabinet*
- Hosted private server
- Remote access client licenses
1.980 € plus VAT.
per year on rent
- One time per customer*
- Prerequisite: 4G network at the plant
- Usable for multiple plants
1.980 € plus VAT.
one time incl. express delivery
- No service package necessary
- For one-time remote maintenance up to 6 h
- Prerequisite: 4G network at the plant
- Max. rental period for one week
